MOVETRU VISION — Terms of Service (Consumers)
Last Updated: July 2026
End-User Licence Agreement for individual users of the Movetru VISION app
1. Who we are and how to contact us
These terms are an agreement between you and Movetru. In these terms, “Movetru”, “we”, “us” and “our” mean Movetru Ltd, a company registered in Northern Ireland (no. NI670805), Unit 14, Ormeau Business Park, 8 Cromac Avenue, Belfast BT7 2JA, if you are in Rest of World excluding the US; or Movetru, Ltd., a Delaware corporation, 1207 Delaware Ave #5002, Wilmington, DE 19806, if you are in the United States. You can contact us at support@movetru.io.
2. About these terms
These terms, together with our Privacy Policy, govern your use of the Movetru VISION app and related services (the “App”). By creating an account or using the App, you agree to these terms. If you do not agree, do not use the App. Please read them together with our Privacy Policy, which explains how we handle your personal data.
3. Who can use the App
You must be at least 18 years old and able to enter into a contract to buy a subscription. If you are under 18, you may use the App only through a parent or guardian who holds the account, or through a club or organisation that provides it to you under its own agreement with us.
4. Your licence to use the App
Subject to these terms and payment of your subscription, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial performance and training purposes during your subscription.
You must not: (a) copy, modify or create derivative works of the App; (b) reverse engineer or attempt to derive its source code or our Performance Framework™, except to the extent the law or an applicable open-source licence allows; (c) resell, rent or share your access; (d) use the App to build a competing product; or (e) remove any proprietary notices.
5. Your account
You must provide accurate information, keep your login details secure, and are responsible for activity under your account. Tell us promptly at support@movetru.io if you think your account has been used without your permission.
6. Subscription, price and payment
The App is provided on a paid subscription. The price, billing period and any free trial are shown to you before you buy. We take payment by card through our third-party payment provider on a secure, PCI-DSS compliant basis; we do not store your full card details. Prices are shown inclusive or exclusive of VAT or sales tax as indicated at purchase.
Auto-renewal. Your subscription renews automatically at the end of each billing period at the then-current price, unless you cancel before it renews. We will give you advance notice of any price change and, where required, a reminder before renewal, and you can cancel before the change or renewal takes effect.
7. Your 14-day right to cancel (cooling-off)
If you are a consumer in the UK or the EEA (including the Republic of Ireland), you normally have 14 days from the start of your subscription to cancel for any reason. Because the App is a digital service we provide immediately, if you ask us to start providing it during those 14 days and acknowledge that you will lose your right to cancel once we have begun, you agree that we may start straight away and you will no longer be able to cancel under this right for the part already provided. If you cancel within the 14 days before use begins, we will refund you in full.
To exercise this right, tell us clearly (for example by email to support@movetru.io) before the 14 days end; you may use a model cancellation form but do not have to.
8. Cancelling your subscription at any time
You can cancel your subscription at any time in the App settings or by contacting support@movetru.io. Cancellation takes effect at the end of your current paid period, and you keep access until then. We do not charge a cancellation fee, and cancelling is as easy as subscribing.
9. Refunds
Where you have a legal right to a refund (for example if the App is faulty or not as described), we will provide it as the law requires. Otherwise, if you cancel part-way through a paid period, you keep access until the end of that period and we do not refund the remainder, unless the law requires otherwise.
10. Health-related data and your consent
The App processes movement data that may be health-related. We rely on your explicit consent to process it, which you give in the App and can withdraw at any time. If you withdraw consent we will no longer be able to provide the movement analysis. Full details are in our Privacy Policy.
11. Not a medical device; no guarantee of results
The App is a performance and movement-analysis tool. It is not a medical device and is not intended to diagnose, treat, cure or prevent any injury, illness or medical condition. It supports, but does not replace, professional judgement — always consult a qualified healthcare or coaching professional before starting or changing an exercise programme or if you have concerns about your health. We do not guarantee any particular result.
12. Intellectual property and your data
We and our licensors own the App, the Performance Framework™ and all related intellectual property. You keep ownership of the data you provide, and you grant us a licence to process it to provide the App.
We may use data that has been de-identified so that it does not identify you to improve and train our algorithms. We do not use your raw video, or any data that identifies you, to train our algorithms. You can ask us to exclude your data — see our Privacy Policy.
The App includes open-source software; the applicable licences and notices are available in the App under Settings.
13. Acceptable use
You must use the App lawfully and only upload data you are entitled to. You must not misuse the App, interfere with its security or integrity, or use it in any unlawful, infringing or harmful way.
14. Our responsibility to you
We will provide the App with reasonable care and skill. As a consumer you have legal rights — in the UK, under the Consumer Rights Act 2015, and equivalent laws in the Republic of Ireland and the United States — including that a digital service is of satisfactory quality, fit for purpose and as described, and is supplied with reasonable care and skill. Nothing in these terms affects those statutory rights.
15. Our liability to you
We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breach of your statutory rights as a consumer.
Subject to that, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable, or for business losses — the App is provided for personal, non-commercial use only.
16. Availability and changes to the App
We use reasonable efforts to keep the App available but do not guarantee it will always be available or uninterrupted. We may update or change the App and its features. If we make a significant change that is to your material disadvantage, we will tell you and you may cancel and receive a refund for any period paid for but not received.
17. Suspension and termination
We may suspend or end your access if you seriously or repeatedly breach these terms, misuse the App, or fail to pay. You can cancel at any time under clause 8. When your subscription ends, your licence ends and you must stop using the App; we handle your data as set out in the Privacy Policy.
18. Changes to these terms
We may change these terms from time to time. If a change is significant, we will give you reasonable notice. If you do not accept a change that is to your material disadvantage, you may cancel as set out above. Continuing to use the App after a change takes effect means you accept the updated terms.
19. Privacy and cookies
We process your personal data as described in our Privacy Policy. Our website uses cookies as described in the cookie banner and its preferences settings.
20. Governing law and your consumer rights
These terms are governed by the law of Northern Ireland if you contracted with Movetru Ltd (Rest of World excluding US), or by the law of the State of Delaware if you contracted with Movetru, Ltd. (US customers). Whichever applies, if you are a consumer you also keep the benefit of any mandatory consumer-protection laws of the country or state where you live, and you may be able to bring proceedings in your local courts. Nothing in these terms removes your statutory consumer rights.
21. General
We may transfer this agreement to another company (for example an affiliate or on a sale of our business); this will not affect your rights.
If any part of these terms is found invalid, the rest continues to apply.
These terms are the entire agreement between us about the App, but nothing limits your statutory consumer rights or our liability for fraud.
A person who is not a party to these terms has no rights to enforce them.
22. Contact us
Questions about these terms or the App: support@movetru.io. Movetru Ltd, Unit 14, Ormeau Business Park, 8 Cromac Avenue, Belfast BT7 2JA (UK/ROI); Movetru, Ltd., 1207 Delaware Ave #5002, Wilmington, DE 19806 (US).